Microsoft 365 / Office 365 support

Microsoft 365, working for your business.

Get practical Microsoft 365 and Office 365 support from a Raleigh-based team that owns the details. We help with licensing, email migration, Outlook and Exchange Online, Teams, SharePoint, OneDrive, Intune, Windows Autopilot and secure account administration.

Schedule an IT review

Your migration, step by step

A planned move. A supported first day.

Moving email and files affects the whole team. We agree on the scope, sequence and cutover before making changes, then help employees settle into the new environment.

Before the move

Review mailboxes, domains, files, permissions and application dependencies. Agree on what moves, what stays and how employees will be informed.

During the cutover

Coordinate the migration and domain changes around an agreed schedule. Validate mail delivery, access and the data moved before handing the environment over.

After launch

Help employees reconnect Outlook and devices, find their files and resolve transition issues. Document the setup and establish ongoing support ownership.

What's included

The Microsoft expertise your team needs.

From everyday Outlook problems to tenant administration, choose support around the applications, users and systems your business relies on.

Microsoft 365 licensing

Review Microsoft 365 and Office 365 plans, assigned licenses and employee needs. Match the subscription to required applications, security features and administration instead of accumulating unused seats.

Email & data migration

Plan mailbox, calendar, contact and file moves with domain preparation, permissions, a scheduled cutover and validation. Employees get clear instructions and support through the transition.

Identity management

User lifecycle, multifactor authentication, conditional access and administrative role management.

Secure configuration

Configuration reviews and improvements that reduce avoidable exposure across the tenant.

Teams & collaboration

Support for Microsoft Teams, SharePoint, OneDrive and the workflows around them.

Outlook & Exchange support

Resolve supported Outlook setup, mailbox access, shared mailbox, calendar and mail-flow issues. Coordinate DNS and provider changes when email delivery needs attention.

Intune & Autopilot

Plan supported device enrollment, Windows deployment profiles, applications and configuration policies. Connect device management to the way employees sign in and work.

Information governance

Practical retention, sharing and data-handling controls aligned with how teams use Microsoft cloud services.

Adoption & change

Communication, training and workflow guidance that help employees use new capabilities safely and consistently.

Talk through the fit

Get more from Microsoft 365.

Tell us about your users, current setup and the work you need help with. We’ll help shape a migration, device deployment or ongoing support plan around your business.

Call (919) 999-8877

Intune & Windows Autopilot

A new laptop should start with your standards.

Bring device setup into the same plan as Microsoft 365 identity and access. We help configure enrollment, applications and device policies, then support the equipment as people join, change roles or leave.

01 / Prepare

Windows Autopilot

Plan supported Windows device registration and deployment profiles. Employees sign in to a device configured for your organization, with enrollment and setup tested before a wider rollout.

02 / Configure

Microsoft Intune

Deploy supported applications and settings, organize device groups and manage update policies. Start with a pilot group so configuration changes can be checked against real work.

03 / Maintain

Device lifecycle & access

Review device compliance alongside identity controls. Plan lost-device actions, replacement and offboarding around ownership, platform capabilities and the information being protected.

We review your licenses, device compatibility and enrollment approach first. Available management and security features depend on the selected Microsoft plans and supported platforms.

Beyond Microsoft 365

Need a home for your business applications?

Microsoft 365 supports the employee workplace. Azure can provide the infrastructure behind your applications, servers and cloud connections. We plan the workload, access, recovery and ongoing costs together.

Explore Microsoft Azure services

Designed around the outcome

A cloud environment people can use and IT can govern.

XceedIT helps turn Microsoft 365 and Azure into a coherent operating environment with clearer access, safer defaults and dependable administration.

Best fit: Organizations adopting Microsoft 365, cleaning up an inherited tenant or needing ongoing cloud expertise without another silo.

Simpler administration
Stronger identity controls
A more consistent employee experience

Before you decide

Answers before your next Microsoft 365 decision.

Whether you are moving email, reviewing licenses or looking for dependable Office 365 support, we start with the tenant you have and the way your people work. Raleigh-based expertise, with support for organizations nationwide.

Do you support Office 365 as well as Microsoft 365?

Yes. We help organizations using Microsoft 365 and Office 365 subscriptions. Plan names and included applications differ, so we review your actual licenses, tenant and business needs before recommending changes.

Can you migrate our business email to Microsoft 365?

We plan supported mailbox, calendar and contact migrations, review domain and DNS requirements, and coordinate a cutover. The plan includes user communication, Outlook setup and validation. Source systems, data size and access requirements determine the sequence and scope.

Can you help with Outlook, shared mailboxes and email delivery?

Yes. Our administration and support work covers supported Outlook setup, Exchange Online mailboxes, shared mailbox permissions, calendars and mail flow. We investigate whether the issue comes from an account, device, configuration or another provider and coordinate the next steps.

Can you improve Microsoft 365 security without disrupting work?

We review identity, MFA, administrative roles, sharing and tenant settings, then prioritize changes around risk and employee needs. Features such as Conditional Access and information protection depend on licensing. We agree a rollout and communicate changes before they reach users.

Do you also support Teams Phone and Azure?

Yes. Teams Phone connects business calling to Microsoft Teams, while Azure supports cloud infrastructure and applications. We confirm the licenses, carrier connection, devices and administration needed for each project rather than assuming they are included with an existing subscription.

In our clients’ words

“XceedIT did an outstanding job migrating our 300+ email accounts to 365. Every step was seamless and they delivered excellent customer service to users of every level of technical ability within our organization. We have been extremely pleased with their performance and highly recommend them for IT services and support.”

101 Mobility TrainingGoogle review

Review the health, security and structure of your Microsoft cloud.

Schedule an IT review